We offer standard, expedited, and overnight shipping. Costs vary based on package weight, dimensions, and destination. You can view exact rates at checkout or contact our support team for a quote.

Yes, we ship to most countries. International shipping costs and delivery times depend on the destination and customs processes. Please check our shipping policy for restricted regions.

If your package is lost or arrives damaged, contact our support team within 7 days of the expected delivery date. We’ll work with the carrier to resolve the issue and may offer a replacement or refund.

Once your order ships, you’ll receive a tracking number via email. Use this number on our website or the carrier’s tracking portal to monitor your package’s status.

We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Zelle, Google Pay, Bank transfers and Crypto Currencies (Bitcoin, Etheruem)  for select regions. Check our payment page for available options in your area.

Yes, our website uses secure encryption (SSL) to protect your payment information. We comply with PCI-DSS standards to ensure your data is safe.

Yes, we accept payments from most countries. Note that international transactions may incur currency conversion fees or additional bank charges, which are not covered by us.

We offer returns within 30 days of delivery for most items, provided they are unused, in original packaging, and in resalable condition. Some items, like personalized or perishable goods, may be non-returnable. Check our return policy for details.

To initiate a return, log into your account, go to your order history, and select the item to return. Follow the prompts to generate a return label. Alternatively, contact our support team with your order number. at support@alphafiregear.com

Return shipping is free for defective or incorrect items. For other returns, you may be responsible for shipping costs unless stated otherwise in our return policy or promotions.